Download EXIN : EX0-101 Questions & Answers as PDF & Test Software
Updated: Sep 07, 2025
No. of Questions: 80 Questions & Answers with Testing Engine
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EX0-101 Practice Q&A's
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EXIN ITIL Foundation V 3.0 & ITIL Foundation Sample Questions:
1. Which one of the following statements BEST describes a definitive media library (DML)?
A) A database that contains definitions of all media CIs
B) A secure library where definitive authorized versions of all software and back-ups are stored and protected
C) A secure location where definitive hardware spares are held
D) A secure library where definitive authorized versions of all media configuration items (CIs) are stored and protected
2. Which one of the following is NOT an objective of problem management?
A) Minimizing the impact of incidents that cannot be prevented
B) Eliminating recurring incidents
C) Preventing problems and resulting incidents from happening
D) Restoring normal service operation as quickly as possible
3. Which one of the following is NOT a valid purpose or objective of problem management?
A) To manage problems throughout their lifecycle
B) To eliminate recurring incidents
C) To prevent problems and resultant incidents
D) To restore service to a user
4. Which one of the following is an objective of release and deployment management?
A) To define and agree release and deployment plans with customers and stakeholders
B) To ensure that the overall business risk of change is optimized
C) To standardize methods and procedures used for efficient and prompt handling of all changes
D) To ensure all changes to service assets and configuration items (CIs) are recorded in the configuration management system (CMS)
5. Which one of the following is NOT a responsibility of the service transition stage of the service lifecycle?
A) To design and develop capabilities for service management
B) To provide good-quality knowledge and information about services
C) To ensure that a service can be managed and operated in accordance with constraints specified during design
D) To plan the resources required to manage a release
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |
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