Download SAP : C_SM200_718 Questions & Answers as PDF & Test Software
Updated: Aug 25, 2026
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SAP C_SM200_718 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Technology Associate - SAP Solution Manager (IT Service Management Configuration) 7.1 SP8 |
| Exam Number: | C_SM200_718 |
| Related Certifications: | SAP Certified Technology Associate - SAP Solution Manager Configuration 7.1 SP8 |
| Exam Duration: | 180 minutes |
| Passing Score: | 65% |
| Exam Format: | Multiple Response, Multiple Choice |
| Real Exam Qty: | 80 |
| Exam Price: | USD 550 |
| Certificate Validity Period: | Valid indefinitely (no expiration) |
| Available Languages: | Spanish, Japanese, German, English |
| Recommended Training: | SM200: IT Service Management – Configuration SM100: SAP Solution Manager Configuration and Operations |
| Exam Registration: | Pearson VUE SAP Certification Hub |
| Exam Way: | Computer-based, delivered via SAP Certification Hub or Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended: SM100 training, basic Solution Manager knowledge, and hands-on experience |
| Official Syllabus URL: | https://training.sap.com/certification/c_sm200_718-sap-certified-technology-associate-sap-solution-manager-it-service-management-configuration-7-1-sp8/ |
SAP C_SM200_718 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Application Incident Management | 22% | - Transaction Types & Status Management - Notification & Escalation Setup - Process Definition & Customizing |
| IT Service Management Overview & Basic Setup | 12% | - Introduction to SAP Solution Manager 7.1 SP8 - System Preparation & Basic Configuration - IT Service Management Framework & Usage Rights |
| Transaction Type Customization | 15% | - Customer-Specific Enhancements - Copy & Adapt Standard Transaction Types - Partner Determination & Text Schema |
| Problem & Service Request Management | 18% | - Problem Management Process Configuration - Root Cause Analysis Setup - Service Request Management Configuration |
| Master Data & Integration | 8% | - Integration with Landscape Management - Business Partner & Organizational Model |
| Change Request Management | 25% | - Change Implementation & Documentation - Regular, Urgent, & Administrative Change Types - Approval Procedures & Workflow |
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