Download SAP : C_PXSUP_90 Questions & Answers as PDF & Test Software
Updated: Aug 25, 2026
No. of Questions: 80 Questions & Answers with Testing Engine
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SAP C_PXSUP_90 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One |
| Exam Number: | C_PXSUP_90 |
| Related Certifications: | SAP Certified Application Associate - SAP Business All-in-One Support SAP Certified Technology Associate |
| Available Languages: | English |
| Exam Format: | Multiple Response, Multiple Choice |
| Certificate Validity Period: | 2 years |
| Exam Price: | USD 200-250 |
| Real Exam Qty: | 80-90 |
| Passing Score: | 65% |
| Exam Duration: | 180 minutes |
| Recommended Training: | SAP Training and Learning Hub |
| Exam Registration: | SAP Certification Registration |
| Sample Questions: | SAP C_PXSUP_90 Sample Questions |
| Exam Way: | Online proctored exam via SAP Certification platform |
| Pre Condition: | Basic understanding of SAP Business All-in-One solutions and IT service management concepts is recommended. |
| Official Syllabus URL: | https://learning.sap.com/certification |
SAP C_PXSUP_90 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Incident Management Fundamentals | - Basic SAP support process overview - Incident vs. service request differentiation - IT service management principles and lifecycle |
| Service Desk and Ticket Management | - Knowledge base usage and resolution documentation - SLA management and tracking - Ticket creation, categorization, and prioritization |
| SAP Business All-in-One Support Processes | - Communication and escalation procedures - Support organization structure and roles - Incident handling workflow in SAP environments |
| SAP Solution and Support Tools | - Incident analysis and root cause identification - Monitoring and reporting tools - SAP Solution Manager overview |
| Service Quality and Continuous Improvement | - Process optimization in support operations - Performance reporting and KPIs - Problem management concepts |
SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:
Question 1
Why are SAP Notes important for message handling? (Choose two)
A. An SAP Note can only be released after dual control.
B. SAP Notes inform customers about strategy.
C. They allow customers to help themselves.
D. They allow Support Consultants to quickly provide solutions for problems which have already been solved before.
Question 2
What will happen if the system field sy-subrc is set to 0 after execution of an ABAP command?
A. The system will create a shortdump and terminate the ABAP program.
B. The system will raise an ABAP message.
C. The system will raise an exception.
D. The system will continue with the next statement in the ABAP program.
Question 3
What are key success factors in message solving? (Choose two)
A. Work without additional help.
B. Put yourself in the customer's shoes.
C. Solve the customer's issue - no more and no less.
D. At first, try to guess.
Question 4
What is the function of the F1 key? (Choose two)
A. Display a list of possible input values.
B. Display detailed technical information on a field.
C. Display an explanation of a field's uses.
D. End the session you are in.
Question 5
What is SAP Solution Manager Enterprise Edition? (Choose two)
A. An enablement program for SAP customers
B. A platform for realizing the value of SAP Enterprise Support
C. A comprehensive view on a project/release plan with all quality gates and their associated activities and issues
D. An enablement program for SAP partners
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: D | Question 3 Answer: B,C | Question 4 Answer: B,C | Question 5 Answer: B,C |
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