Updated: Jul 30, 2026
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| Certification Vendor: | IBM |
| Exam Name: | IBM WebSphere Lombardi Edition V7.2, BPM Program Management |
| Exam Number: | C2180-188 |
| Related Certifications: | IBM Certified BPM Application Developer IBM Certified BPM Solution Architect |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Price: | $200 USD |
| Passing Score: | 64% |
| Real Exam Qty: | 38 |
| Certificate Validity Period: | 3 years |
| Recommended Training: | IBM Education: BPM Program Management WebSphere Lombardi Edition V7.2 Documentation |
| Exam Registration: | IBM Certification Portal Pearson VUE Registration |
| Sample Questions: | IBM C2180-188 Sample Questions |
| Exam Way: | Proctored online or at authorized Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended 6+ months experience with IBM WebSphere Lombardi Edition / IBM BPM |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
| Section | Weight | Objectives |
|---|---|---|
| BPM Program Lifecycle & Methodology | 22% | - BPM Center of Excellence (CoE) setup - BPM solution lifecycle phases - Iteration and release planning - Agile and playback-driven methodology |
| Solution Delivery & Playback Management | 20% | - Feedback incorporation and scope control - Development and testing coordination - Playback session planning and execution - Snapshot and version management |
| Estimation & Project Planning | 20% | - Resource allocation and scheduling - User story definition and sizing - Risk assessment and mitigation - Effort estimation techniques |
| Governance, Deployment & Optimization | 18% | - Monitoring and performance measurement - Continuous process improvement - BPM governance framework - Deployment strategy and environment readiness |
| Process Discovery & Scoping | 20% | - Process identification and prioritization - Stakeholder management and alignment - Requirements gathering and documentation - Business value and complexity assessment |
1. The BPM Program Manager revises the project plan after Playback 0. The team has completed further analysis and definition of user stories with point estimates that were validated by both BPM Solution Architect and the user story owners. What is an appropriate level of confidence in the accuracy of this revised estimate at this stage in the project life cycle?
A) 60% - 80%
B) 40% or less
C) 55% - 65%
D) 80% or more
2. The purpose of a snapshot is to:
A) allow developers and business users to collaborate on business process definitions.
B) provide security against unauthorized access and alteration of process applications.
C) use it to record revision history of library items.
D) record the state of a process application or toolkit at a specific point and time.
3. A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?
A) Suggest no changes to the metrics.
B) Suggest that greater emphasis be granted to the metrics gathered on cycle time.
C) Suggest that the COE should aggregate information on the ROI for each project.
D) Suggest that an additional category of metrics for defect rates be collected.
4. The BPM program manager is scheduling Playback 1 for a process application for organizing events. Which of the following parties can be absent during Playback 1?
A) Event Organizer
B) System Architect
C) BPM Developer
D) Process Owner
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B |
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