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Download Microsoft : AB-620 Questions & Answers as PDF & Test Software

Updated: Jul 25, 2026

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Microsoft AB-620 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Designing and Building Integrated AI Agent Solutions in Copilot Studio
Exam Number:AB-620
Exam Duration:120 minutes
Certificate Validity Period:2 years
Real Exam Qty:40–60
Exam Price:USD 165
Passing Score:700
Available Languages:English, Japanese, Chinese (Simplified)
Exam Format:Multiple choice, Case study, Drag and drop, Build list, Active screen
Related Certifications:Microsoft Certified: Power Platform Developer Associate
Microsoft Certified: Azure AI Engineer Associate
Recommended Training:Microsoft Learn: AB-620 Learning Path
Course AB-620T00: Designing and Building Integrated AI Agent Solutions in Copilot Studio
Exam Registration:Microsoft Certification Exam Registration
Pearson VUE Registration
Sample Questions:Microsoft AB-620 Sample Questions
Exam Way:Online proctored or onsite at Pearson VUE test centers
Pre Condition:No mandatory prerequisites; recommended experience with Copilot Studio, Power Platform, Dataverse, generative AI concepts, and API integration
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ab-620

Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Test, deploy, and manage agents20–25%- Deploy and manage agent lifecycle
  • 1. Implement application lifecycle management (ALM)
  • 2. Monitor usage, performance, and health
  • 3. Prepare solutions for deployment
  • 4. Update, version, and retire agents
- Test and validate agent performance
  • 1. Debug and resolve errors or unexpected behavior
  • 2. Measure accuracy, relevance, and safety
  • 3. Create test cases and evaluation datasets
Build and extend agents in Copilot Studio40–45%- Develop agent flows and logic
  • 1. Design adaptive cards and user interfaces
  • 2. Create and modify conversation flows
  • 3. Implement conditional logic and branching
  • 4. Use Power Fx expressions and functions
- Implement advanced capabilities
  • 1. Customize models and prompt engineering
  • 2. Implement computer-use and advanced action agents
  • 3. Add tools, actions, and automation
  • 4. Configure retrieval-augmented generation (RAG)
- Integrate with services and systems
  • 1. Implement multi-agent solutions and orchestration
  • 2. Integrate with Microsoft Foundry and MCP servers
  • 3. Connect to Microsoft 365, Azure, and external enterprise systems
  • 4. Connect to APIs, custom connectors, and Dataverse
Plan and configure agent solutions30–35%- Configure agent foundations
  • 1. Configure knowledge sources and data connections
  • 2. Set up environment variables and configuration settings
  • 3. Design agent identity, personality, and instructions
  • 4. Define topics, triggers, and conversation flows
- Plan an agent solution
  • 1. Identify business requirements and use cases
  • 2. Plan channels and deployment options
  • 3. Define responsible AI and governance strategy
  • 4. Evaluate security, compliance, and data privacy considerations

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. A company must enable an agent in Copilot Studio to execute operations exposed by an external MCP server.
The MCP server publishes callable tools and requires authentication.
The agent must be able to invoke MCP tools during conversations.
You need to configure MCP tools so the agent can execute MCP tool calls.
What should you do?

A) Add a Power Platform connector as real-time knowledge to replace MCP tools.
B) Enable generative answers so the model can automatically invoke MCP tools.
C) Add the MCP server output as an indexed knowledge source.
D) Configure authentication for the MCP server connection used by the agent.


2. An agent needs to display a rich, interactive form (with dropdowns and buttons) to collect structured input from the user in Microsoft Teams. What should you use?

A) Adaptive card
B) A generative answers node
C) A trigger phrase
D) Plain text message node


3. A team is standardizing ALM for agents in Copilot Studio.
The team requires a custom solution that includes agents. The solution must support ALM scenarios, such as managing and transporting agent assets across environments and pipeline deployments.
You need to create an ALM-ready custom solution in Copilot Studio.
What should you do?

A) Export the custom solution as a managed solution and import it into production.
B) Publish the agent to a channel and use that channel configuration as the ALM container.
C) Export the agent directly and then import it into another environment.
D) Create a new custom solution from the Solutions area.


4. An agent must escalate to a live human agent when it cannot resolve a customer issue, and hand off full conversation context. Which node should you add to the topic?

A) Adaptive card node
B) Redirect to another topic node
C) Escalate to a live agent (handoff) node
D) End of conversation node


5. A team has an agent in Copilot Studio that handles user intake. For some requests, the team wants the agent to delegate work to a Microsoft Foundry agent that performs specialized processing. The Foundry agent already exists.
To meet the business needs, the solution must meet the following requirements:
- The primary agent must be able to call the Foundry agent.
- The external agent connection must reference the correct Foundry
project and agent.
You need to integrate the primary agent with the Foundry agent.
Which two actions should you take? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A) Configure the project endpoint URL.
B) Configure the Copilot Studio endpoint URL.
C) Add an external agent.
D) Add an indexed knowledge source.
E) Publish the Copilot Studio agent.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: C
Question # 5
Answer: A,C

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