Download Avaya : 6402 Questions & Answers as PDF & Test Software
Updated: Aug 21, 2026
No. of Questions: 63 Questions & Answers with Testing Engine
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Avaya 6402 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office Implementation |
| Exam Number: | 6402 |
| Passing Score: | Not publicly disclosed (approx. 70-75%) |
| Real Exam Qty: | 60-65 |
| Exam Price: | $125 USD |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice |
| Related Certifications: | ACSS - Avaya Certified Support Specialist AIPS - Avaya IP Office Platform |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Avaya IP Office Implementation Training |
| Exam Registration: | Prometric Registration Avaya Learning Center |
| Sample Questions: | Avaya 6402 Sample Questions |
| Exam Way: | Proctored onsite at Prometric test centers or online proctored |
| Pre Condition: | Basic knowledge of VoIP, networking and IP Office concepts; recommended completion of related training |
| Official Syllabus URL: | https://www.avaya-learning.com |
Avaya 6402 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Endpoints & Trunks | 20% | - Media resources and codec settings - Digital, IP and SIP telephone configuration - DHCP, TFTP and phone provisioning - SIP, PRI and analog trunk setup |
| System Configuration & Management | 30% | - Hunt groups, pickup groups and call distribution - User profiles, extensions and rights - Short codes, time profiles and call routing - IP Office Manager and Security Settings |
| Maintenance & Troubleshooting | 10% | - Backup, restore and configuration management - System logs, alarms and debugging tools - Common issues and resolution steps |
| Voicemail & Applications | 15% | - Licensing for advanced features - Auto Attendant and call flows - Embedded Voicemail configuration - VoiceMail Pro installation and setup |
| System Architecture & Installation | 25% | - Network configuration and IP addressing - IP Office 500v2 and Server Edition hardware - Software installation and upgrade procedures - SD card licensing and system ignition |
Avaya IP Office Implementation Sample Questions:
1. Which two applications are provided with the Unified Communications Module? (Choose two.)
A) IP Office Manager
B) Monitor
C) System Status Application
D) VoiceMailPro
E) One-X@ Portal
2. A user wants to log in to Avaya one-X@ Portal for IP Office. Which is the correct URL with the default port?
A) http://<servername>:8888/onexportal
B) http://<servername>:7070/onexportal
C) http://<servername>:8089/onexportal
D) http://<servername>:8081/onexportal
E) http://<servername>:8080/onexportal
3. With reference to the System settings shown in the exhibit, if a PC is allowed to send files to the memory card in an IP500 control unit, in which field would the IP address be set?
A) HTTP Server IP Address
B) File Writer IP Address
C) Time Server IP Address
D) AVPP IP Address
4. Based on the information in the exhibit, how should the Afternoon recording be changed?
A) Dial *17 and then 5 to get the hidden prompt.
B) Dial *8101 then follow the prompts.
C) Upload anew recording using Monitor.
D) Dial *8201 then follow the prompts.
5. Given the VoIP settings table shown in the exhibit, enabling which setting will allow an
H.323 telephone to connect to the IP Office?
A) SIP Registrar Enable
B) H.323 Auto-create Extn
C) Enable RTCP Monitoring on Port 5005
D) H.323 Gatekeeper Enable
Solutions:
| Question # 1 Answer: D,E | Question # 2 Answer: E | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: D |
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