Download Avaya : 31860X Questions & Answers as PDF & Test Software
Updated: Sep 14, 2026
No. of Questions: 62 Questions & Answers with Testing Engine
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Avaya 31860X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IX™ Calling Design Exam |
| Exam Number: | 31860X |
| Real Exam Qty: | 60 |
| Passing Score: | 70% - 72% |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Exam Price: | USD 125 |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-Based, Proctored |
| Related Certifications: | Avaya Certified Design Expert (ACDE) Avaya OneCloud UCaaS Design |
| Recommended Training: | Avaya IX Calling Design Documentation Avaya IX Calling Design Official Training |
| Exam Registration: | Avaya Learning Pearson VUE Registration |
| Sample Questions: | Avaya 31860X Sample Questions |
| Exam Way: | Online proctored or in-person at authorized Pearson VUE test centers |
| Pre Condition: | Recommended: Basic knowledge of Avaya UC solutions, networking, SIP, and telephony concepts; no mandatory prerequisite exam |
| Official Syllabus URL: | https://learning.avaya.com/ |
Avaya 31860X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Deployment & Troubleshooting | 10% | - Common design issues and resolution - Deployment planning and validation - Monitoring and performance optimization |
| Design Principles & Requirements Analysis | 20% | - Network infrastructure assessment - Dial plan and numbering scheme design - Customer requirements gathering - Scalability and redundancy planning |
| Core Solution Design | 25% | - Avaya IX Calling core components design - Media and signaling design - Call routing and handling design - User and device provisioning model |
| Avaya IX Calling Overview | 10% | - Solution architecture and components - Integration with other Avaya platforms - Key features and benefits |
| Integration & Interoperability | 20% | - Interoperability with Avaya Aura - Third-party application integration - Integration with PSTN and legacy systems |
| Security & Compliance | 15% | - Regulatory compliance requirements - Security framework and policies - Encryption and authentication |
Avaya IX™ Calling Design Sample Questions:
You are adding a remote location to a Communication Manager(CM) 6.2 customer with a duplex system, and G650 media gateways at the core. You want to use H.248 gateway(s). The location will have 30 IP sets, 30 analog sets, and 40 DCP sets. You know that the base G430 gateway includes 32 Touch Tone Receivers (TTRs), and the G450 gateway includes 64 TTRs.
To support all of the sets going off-hook at the same time, how many TTRs will be required, and which hardware would be required to provide the TTRs?
- A. 70TTRs using two G450s
- B. 70TTRs using one G430 and threeTTR expansion modules
- C. 30 TTRs using one G430 or one G450
- D. 100 TTRs using one G450 and twoTTR expansion modules
Correct Answer: B 🗳️
Which change was made to EC500, to provide CS1000 Mobile-X like feature experience?
- A. You can now dial a feature access code without putting the call on hold.
- B. You must now enter feature access codes before you put a call on hold.
- C. You can now put the call on hold before dialing a feature access code.
- D. You can now enter a feature access code before receiving a call.
Correct Answer: C 🗳️
You are recommending the WAN link requirement per branch for a multi-location customer. The customer estimates the branch Inter-office communication use rate over the WAN to be one trunk per 20 branch users, and there are 460 users at each branch. You assume that after all header compressions have been applied, there is a 30% protocol overhead, and the G.729 codec being used provides 7.2 kbps.
How much bandwidth is needed for voice traffic on the WAN link for each branch?
- A. 187.2 Kbps
- B. 165.6 Kbps
- C. 115.9 Kbps
- D. 215.3 Kbps
Correct Answer: C 🗳️
For an Avaya Aura Communication Manager (CM) 7 Duplex Server hardware solution, what are two capabilities/requirements? (Choose two.)
- A. The duplex servers provide protection for both hardware and software server faults.
- B. Utility Server and Services Access Link (SAL) are required to be installed with both CM instances.
- C. Identical Servers are required.
- D. The duplex servers must run in an active-active mode for instantaneous failover.
Correct Answer: C 🗳️
A customer has Avaya Aura components at release 6.3 and they would like to use the Avaya IXWorkplace clients to take advantage of Avaya Aura Device Services (AADS) in their deployment.
What is the minimum release of Avaya Aura Session Manager that will support AADS?
- A. 7.1
- B. 6.3
- C. 7.0.1.2
- D. 7.0
Correct Answer: A 🗳️
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