Updated: Sep 02, 2026
No. of Questions: 56 Questions & Answers with Testing Engine
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| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle B2C Service Integration and Development 2021 Implementation Essentials |
| Exam Number: | 1Z0-1034-21 |
| Related Certifications: | Oracle B2C Service Integration and Development 2022 Implementation Professional (1Z0-1034-22) |
| Exam Format: | Multiple Choice Questions (MCQ) |
| Available Languages: | English |
| Real Exam Qty: | Approximately 56 |
| Sample Questions: | Oracle 1Z0-1034-21 Sample Questions |
| Exam Way: | Online proctored (Oracle MyLearn) or at Pearson VUE / Oracle authorized test centers |
| Pre Condition: | General experience with Oracle B2C Service Cloud and basic development & integration practices recommended |
| Official Syllabus URL: | https://www.oracle.com/education/certification/ (general catalog — no dedicated public page found) |
| Section | Objectives |
|---|---|
| Topic 1: Integration and Web Services | - Connect Web Services for PHP/SOAP/REST - Integration with External Systems |
| Topic 2: Oracle B2C Service Customization and Tools | - CP Tools and Basic Customization Concepts - Custom Widgets, Controllers and Views |
| Topic 3: Custom Objects and Data Handling | - Custom Object Model and Permissions - Querying with ROQL |
| Topic 4: Customer Portal and Scripting | - Customer Portal Customizations - Hooks and ROQL Scripting |
Question 1
Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form inputwidget in the Oracle B2C Service customer portal?
A. <ra:wiciget path="input/TextInput" label_input="#rn:mag: CU3TOM_M3G_INPDT_LABEL#" />
B. <rn:widget path="input/PormInput" label_input="%rnimag: OT3TOM_M3G_rNPTJT_LABEL%" />
C. <m:widget path="input/TextXnput [VD1] " input_label="%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%" />
D. <rn:widget pafch="input/FormInpuf input_label="|rn:mag: CD3TOM_MSG__INPOT_IiABEL#" />
Question 2
You have been tasked with implementing the Syndicated ConditionalChatLinkwidget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?
A. custom_fields: "{\"S4\":\"8\"}
B. custom-fields: "54:8"
C. custom-fields: "{"54":"8"}"
D. custom_fields: "{\"8\":\"54\">
Question 3
You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?
A. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
B. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
C. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.
D. Create a custom widget that removes undesired entries from the page by examiningthe output HTML.
Question 4
In a Widget Controller file, which is the correct way to capture the Contact ID (c_id) from the URL parameter, query the database to fetch contact details, assign contact details in the class variable, and access it in the view.php file?
A)
B)
C)
D)
A. Option D
B. Option C
C. Option A
D. Option B
Question 5
The following code snippet is being used in a custom widget view on a page that is accessible to users with disabilities. Identify the error in the code.
A. Images cannot be used on pages that are accessible to users with disabilities.
B. Custom widgets cannot be used on pages that are accessible to users with disabilities.
C. The alt attribute on the image tag is missing.
D. Image size needs to be bigger.
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: D |
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