Download Microsoft : MB-260 Questions & Answers as PDF & Test Software
Updated: Sep 03, 2026
No. of Questions: 120 Questions & Answers with Testing Engine
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Microsoft MB-260 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Customer Data Platform Specialist |
| Exam Number: | MB-260 |
| Certificate Validity Period: | Retired as of November 30, 2024 |
| Exam Format: | Scenario-based, Sequencing, Drag-and-drop, Multiple choice |
| Available Languages: | Italian, Japanese, German, Simplified Chinese, Spanish, Portuguese (Brazil), English, French |
| Real Exam Qty: | 40-60 |
| Passing Score: | 700 (scale 1-1000) |
| Exam Duration: | 120 minutes |
| Exam Price: | 165 USD |
| Recommended Training: | Official MB-260 Study Guide Microsoft Learn Learning Path |
| Exam Registration: | Pearson VUE Microsoft Registration Page |
| Sample Questions: | Microsoft MB-260 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended: 6+ months experience with Dynamics 365 Customer Insights, Power Query, Dataverse, and Power Platform |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-260/ |
Exam MB-260: Microsoft Customer Data Platform Specialist
Candidates for this exam implement solutions that provide insights into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention.
Candidates should have firsthand experience with Dynamics 365 Customer Insights and one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have direct experience with practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.
Candidates need experience with processes related to KPIs, data retention, validation, visualization, preparation, matching, fragmentation, segmentation, and enhancement. They should have a general understanding of Azure Machine Learning, Azure Synapse Analytics, and Azure Data Factory.
The English language version of this exam will be updated on July 26, 2022. Please download the skills measured document below to see what’s changing. If a localized version of this exam is available, it will be updated approximately eight weeks after this date.
Passing score: 700. Learn more about exam scores.
Part of the requirements for: Microsoft Certified: Customer Data Platform Specialty
How much does the Microsoft MB-260 Certification Exam cost?
The fee for the MB-260 Exam is about 165 USD.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-260
Microsoft MB-260 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Administer Customer Insights - Data | 5-10% | - Apply security and compliance policies - Monitor data refreshes - Manage environment settings - Ensure data privacy and consent |
| Topic 2: Configure third-party connections and exports | 5-10% | - Set up data destinations - Integrate with Dynamics 365 apps - Export data to external systems |
| Topic 3: Create customer profiles through data unification | 35-40% | - Configure merge policies - Manage relationships and activities - Define match rules - Verify unified profiles |
| Topic 4: Implement AI predictions | 5-10% | - Configure built-in models
|
| Topic 5: Configure measures and segments | 15-20% | - Apply filters and conditions - Create and manage measures - Define segment logic |
| Topic 6: Ingest data into Customer Insights - Data | 10-15% | - Connect to data sources
|
| Topic 7: Design Dynamics 365 Customer Insights - Data solutions | 5-10% | - Describe functionality and components
|
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