Download Salesforce : AP-222 Questions & Answers as PDF & Test Software
Updated: Aug 30, 2026
No. of Questions: 130 Questions & Answers with Testing Engine
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Salesforce AP-222 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Public Sector Solutions Accredited Professional Exam (AP-222) |
| Exam Number: | AP-222 |
| Exam Duration: | 60-90 |
| Exam Format: | Multiple choice, Multiple select |
| Available Languages: | English |
| Related Certifications: | Salesforce Public Sector Solutions Specialist (if applicable) Salesforce Administrator Salesforce Platform App Builder |
| Recommended Training: | Salesforce Public Sector Solutions Documentation Salesforce Trailhead Public Sector Solutions Learning |
| Exam Registration: | Salesforce Credentials Registration Webassessor Exam Scheduling |
| Sample Questions: | Salesforce AP-222 Sample Questions |
| Exam Way: | Online proctored exam via Salesforce authorized testing platform (typically Webassessor) |
| Pre Condition: | No formal prerequisites required, but Salesforce Administrator knowledge is recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/public-sector-solutions-accredited-professional |
Salesforce AP-222 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Compliance | - Compliance considerations in government deployments - Data security and access control |
| Topic 2: Case and Program Management | - Program and benefit tracking - Case lifecycle management |
| Topic 3: Public Sector Solutions Overview | - Government and public sector use cases - Core concepts of Salesforce Public Sector Solutions |
| Topic 4: Automation and Integration | - Integration with external government systems - Flow automation in public sector solutions |
| Topic 5: Constituent Experience | - Omni-channel service interactions - Self-service portals and Experience Cloud |
| Topic 6: Data Model and Architecture | - Object relationships and configuration principles - Public sector data model components |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
Question 1
A county health department wants reviewers to quickly identify permit applications that have exceeded their target processing time. Staff should not manually calculate the elapsed time for every record. Which approach is the most effective?
A. Create a Chatter group for overdue applications
B. Export application data to spreadsheets every morning
C. Create a report filtered for overdue records and display it on a dashboard
D. Require reviewers to update a custom "Days Open" field manually
Question 2
The Department of Disaster Assistance would like to use eSignature capabilities to send the agreements/contracts to its customers. Which eSignature providers are readily available without much coding/configuration using Public Sector Solutions toolkit?
A. Adobe Sign
B. eSignLive
C. DocuSign
D. Conga
Question 3
A Public Sector Organization (PSO) is implementing Public Sector Solutions. As part of this implementation, the PSO is deploying a new site to provide constituents with information about the services they provide. Constituents will be able to register and log in to this new site to access some features as well. The PSO needs to ensure that constituents are unable to see each other by default for all sites that they configure. What can the Technical Consultant configure to meet this requirement for the PSO?
A. Set the Organization-Wide Default for the User object to "Public Read Only."
B. Uncheck the "Site User Visibility" checkbox in the Sharing Settings page
C. Disable User Sharing in the Site Administration settings page
D. Remove access to the User object from the Permission Set assigned to the external users
Question 4
A government agency is evaluating the use of Public Sector Solutions. Their legacy solution has been in place for over 20 years; many of their current processes and files are still manual and paper-based. The agency would like to digitize and automate more its processes and files going forward. Which Public Sector Solution should a Technical Consultant recommend for this use case?
A. Workflows
B. Smart Forms
C. Business Rule Engine
D. Intelligent Document Automation
Question 5
A Public Sector Organization (PSO) is seeking to improve how they manage its community grants and would like to introduce a new portal to allow Organizations to apply for grants. The PSO would also like to improve its internal processes and use the Grants Management package from Public Sector Solutions. The PSO currently uses Salesforce in a minimal capacity, with their staff using the Salesforce Classic UI. In addition to procuring Grants Management licenses, what other three prerequisites should the Technical Consultant advise the PSO are required?
A. Customer Community Licenses
B. Migrate Users to Lightning Experience
C. Enable Web-to-Lead
D. Enable Chatter
E. Customer Community Plus Licenses
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: B,D,E |
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